{"id":3544,"date":"2019-08-01T08:24:33","date_gmt":"2019-08-01T15:24:33","guid":{"rendered":"https:\/\/www.kintone.com\/us\/?post_type=stories&#038;p=3544"},"modified":"2024-12-10T12:09:58","modified_gmt":"2024-12-10T12:09:58","slug":"leagle","status":"publish","type":"stories","link":"https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/customer-stories\/leagle\/","title":{"rendered":"LEAGLE"},"content":{"rendered":"","protected":false},"template":"","roles":[12,31,102],"industries":[14],"story_categories":[19],"class_list":["post-3544","stories","type-stories","status-publish","hentry","roles-business-management","roles-data-management","roles-sales-management","industries-business-services","story_categories-company-portal"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>LEAGLE, Kintone Customer Story | Salesforce Alternatives<\/title>\n<meta name=\"description\" content=\"Learn how a B2B services 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Services Provider Reduced Overall Cost to One-Tenth and Saved 400 Hours Switching From Salesforce to Kintone","quote":"\"As someone with no software development experience, it's incredible how much control Kintone gives me over my own business software.\"","customer_name":"Yutaro Noji","customer_title":"President","customer_image":{"ID":3546,"id":3546,"title":"leagle yutaro noji","filename":"leagle-yutaro-noji.png","filesize":674460,"url":"https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-content\/uploads\/2019\/07\/leagle-yutaro-noji.png","link":"https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/customer-stories\/leagle\/leagle-yutaro-noji\/","alt":"leagle yutaro noji","author":"0","description":"","caption":"","name":"leagle-yutaro-noji","status":"inherit","uploaded_to":3544,"date":"2019-07-30 20:32:58","modified":"2019-07-30 20:32:58","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-includes\/images\/media\/default.png","width":1752,"height":2062,"sizes":{"thumbnail":"https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-content\/uploads\/2019\/07\/leagle-yutaro-noji-150x150.png","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-content\/uploads\/2019\/07\/leagle-yutaro-noji-255x300.png","medium-width":255,"medium-height":300,"medium_large":"https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-content\/uploads\/2019\/07\/leagle-yutaro-noji-768x904.png","medium_large-width":768,"medium_large-height":904,"large":"https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-content\/uploads\/2019\/07\/leagle-yutaro-noji-870x1024.png","large-width":870,"large-height":1024,"1536x1536":"https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-content\/uploads\/2019\/07\/leagle-yutaro-noji-1305x1536.png","1536x1536-width":1305,"1536x1536-height":1536,"2048x2048":"https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-content\/uploads\/2019\/07\/leagle-yutaro-noji-1740x2048.png","2048x2048-width":1740,"2048x2048-height":2048}},"body_enhanced":[{"acf_fc_layout":"text","content":"<p>LEAGLE Inc. is a business that specializes in helping companies penetrate the Asian market through strategic marketing and sales initiatives. The Tokyo-based company provides a wide range of business services, including support launching new businesses to identifying local partners.<br \/>\n<img loading=\"lazy\" decoding=\"async\" width=\"638\" height=\"183\" class=\"size-full wp-image-3545 aligncenter\" src=\"https:\/\/www.kintone.com\/us\/wp-content\/uploads\/2019\/07\/leagle-logo.png\" alt=\"leagle logo\" srcset=\"https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-content\/uploads\/2019\/07\/leagle-logo.png 638w, https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-content\/uploads\/2019\/07\/leagle-logo-300x86.png 300w\" sizes=\"auto, (max-width: 638px) 100vw, 638px\" \/><br \/>\nPrior to using Kintone, the company relied on a combination of Salesforce and Excel sheets to manage its operations and sales support system for customer management. When they found Salesforce and Excel could not handle the level of customization and accessibility they needed, they turned to Kintone for answers.<br \/>\nHear Yutaro Noji, President of LEAGLE, Inc., discuss why they left the CRM giant for good.<\/p>\n<h2><b>The Hidden Limitations of Salesforce<\/b><\/h2>\n<p>After years of dabbling in Microsoft Access, we moved to Salesforce. The biggest draw was its extensive customizability, which we needed for our clients. <strong>But after switching, we realized that the kind of customizability we wanted wasn\u2019t feasible in the CRM giant.\u00a0<\/strong><br \/>\nWe often add and change information based on the requests of our clients, and there are many items in a client record that require individual customization. However, we found that any simple customization, such as adding a line item, required an outside partner every single time. <strong>We couldn\u2019t make any of these changes ourselves to the platform. As a result, each change took weeks, sometimes even months, to complete.<\/strong><\/p>\n"},{"acf_fc_layout":"text","content":"<p>All the work this process took us put us in a difficult position as a competitive company. We didn\u2019t have the ability to respond quickly to changes in our business and industry, and the inflexibility made it difficult to really serve our clients\u2019 needs in a timely fashion.<br \/>\nWe also faced steep costs for all this customization. It became important to me to address the high subscription license cost we shouldered every month to meet our needs.<\/p>\n<h2><b>Doing overtime with Excel<\/b><\/h2>\n<p>If Salesforce was one side of our data management coin, Excel was the other.<br \/>\nAt LEAGLE, Inc. we\u2019re well known for providing high-quality business leads for our customers. That\u2019s our strength as a company: creating points of contact for our customers with their potential customers and then helping them nurture those leads to fruition.<br \/>\nOne of the ways we do this is through trade shows. But coordinating with these shows to obtain targeted approach lists or contact opportunities often requires Excel, which is partially why we came to rely on Excel as part of our data management process.<br \/>\nIt was pretty apparent Excel wasn\u2019t a great tool for us, though. There were times when several people opened an Excel file simultaneously, accessing tens of thousands of pieces of data, and that made the file freeze.<br \/>\nTo resolve this problem, we initially decided to break up the Excel data and assign various parts of the data to individual people. At the end of every day, we would merge everyone\u2019s data into a single file and then do the necessary calculations after business hours. We did this process every day. <strong>Not only did this eat into our time, it also delayed our work and forced members to waste their time on tedious data-entry work.<\/strong><br \/>\nIt was completely unrealistic and really forced us to finally confront the issues we faced with our Salesforce\/Excel processes.<\/p>\n<h2><b>Two problems, one solution<\/b><\/h2>\n<p>When we started looking for a new platform, we didn\u2019t plan to consolidate our Excel and Salesforce platforms. We only wanted to replace them. This wasn\u2019t because we thought each platform (and their respective data) needed to stay separate. We simply didn\u2019t know there was a way to combine them.<br \/>\nOur initial search led us to G Suite, which we thought could replace the Excel side of things. After all, it would resolve a lot of our multi-user problems and it was easy to link to various services such as AI technologies and the transcription of audio data. <strong>However, it wasn\u2019t suitable for linking different databases, such as our clients\u2019 databases and our staff members\u2019 databases. It solved surface problems but didn\u2019t address the fundamental data management issues we faced.\u00a0<\/strong><br \/>\nThen we tried Kintone.<strong> It was only after going through <a href=\"https:\/\/www.kintone.com\/us\/trial\/\">Kintone\u2019s trial and trying the platform out<\/a> that I realized maybe we didn\u2019t need to have two separate platforms and that is was possible to replace Salesforce and Excel with one solution.\u00a0<\/strong><\/p>\n<h2><b>Features that fit our needs perfectly<\/b><\/h2>\n<p>Kintone\u2019s agility and user-friendliness are what convinced us it was the right solution to our problems.<strong> In Kintone, anyone can develop custom business applications.<\/strong> No one needs software development or engineering experience to use it. It was the perfect solution to our Salesforce problem: <strong>we could make any changes we needed to match our workflow or client needs ourselves without relying on partners or the platform host.\u00a0<\/strong><br \/>\nEarly on, I learned how to build apps in Kintone so I could see its agility for myself. I found that not only did Kintone\u2019s versatility give me the ability to quickly build sophisticated applications, it also gave me a sense of creativity and freedom in developing those applications. <strong>I could come up with better solutions to client problems I might never have considered in Salesforce.<\/strong><\/p>\n"},{"acf_fc_layout":"quote","content":"<p>&#8220;I could come up with better solutions to client problems I might never have considered in Salesforce.&#8221;<\/p>\n"},{"acf_fc_layout":"text","content":"<h2><b>No feature left behind: how krewSheet replaced Excel<\/b><\/h2>\n<p>One of the other key reasons we realized Kintone could replace both Salesforce and Excel was krewSheet. <a href=\"https:\/\/www.kintone.com\/us\/add-ons\/grapecity-krewsheet\/\" target=\"_blank\" rel=\"noopener\">krewSheet is a Kintone plugin provided by GrapeCity that gives users editing data in Kintone access to all the editing features of Excel<\/a>.<br \/>\nWe were able to keep the usability that Excel offered while eliminating inefficiencies and speeding up office work at the same time. We used a trial version of krewSheet before it was officially released, and the reaction from my staff members was: \u201cThis is exactly what we were looking for.\u201d<br \/>\nBetween Kintone and krewSheet, we were able to smoothly move our platform to the cloud without losing productivity. It lightened the workload in terms of calculations and is sure to become the core of our sales activities.<br \/>\n<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"600\" class=\"alignnone size-full wp-image-3548\" src=\"https:\/\/www.kintone.com\/us\/wp-content\/uploads\/2019\/07\/krewsheet-leagle-customer-story.png\" alt=\"Salesforce Alternatives, Excel Alternatives, Access Alternatives, Kintone, krewsheet leagle customer story\" srcset=\"https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-content\/uploads\/2019\/07\/krewsheet-leagle-customer-story.png 800w, https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-content\/uploads\/2019\/07\/krewsheet-leagle-customer-story-300x225.png 300w, https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-content\/uploads\/2019\/07\/krewsheet-leagle-customer-story-768x576.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #808080;\">Sample krewSheet features<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"2806\" height=\"1338\" class=\"alignnone size-full wp-image-3549\" src=\"https:\/\/www.kintone.com\/us\/wp-content\/uploads\/2019\/07\/Salesforce-alternatives-Kintone-extension-krewsheet-excel-alternative.png\" alt=\"Salesforce alternatives Kintone extension krewsheet excel alternative\" srcset=\"https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-content\/uploads\/2019\/07\/Salesforce-alternatives-Kintone-extension-krewsheet-excel-alternative.png 2806w, https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-content\/uploads\/2019\/07\/Salesforce-alternatives-Kintone-extension-krewsheet-excel-alternative-300x143.png 300w, https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-content\/uploads\/2019\/07\/Salesforce-alternatives-Kintone-extension-krewsheet-excel-alternative-1024x488.png 1024w, https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-content\/uploads\/2019\/07\/Salesforce-alternatives-Kintone-extension-krewsheet-excel-alternative-768x366.png 768w, https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-content\/uploads\/2019\/07\/Salesforce-alternatives-Kintone-extension-krewsheet-excel-alternative-1536x732.png 1536w, https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-content\/uploads\/2019\/07\/Salesforce-alternatives-Kintone-extension-krewsheet-excel-alternative-2048x977.png 2048w\" sizes=\"auto, (max-width: 2806px) 100vw, 2806px\" \/><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #808080;\">Sample krewsheet interface<\/span><\/p>\n<h2><b>[Effect] Cutting down on costs while promoting workstyle reform<\/b><\/h2>\n<p>Since switching to Kintone, we\u2019ve made significant improvements to our process:<\/p>\n<ol>\n<li><strong>We transitioned some of our workflows away from paper and moved things into the cloud.<\/strong> Some processes we digitized include visualization of salary tables, performance evaluations, employee lists, and e-learning documents.<\/li>\n<li><strong>We now use automatic notifications let staff know when sales amount calculations are complete.<\/strong> Now people can access the information they need even if they are out of the office or at a client meeting.<\/li>\n<li><strong>We reduced the number of working hours spent doing calculations by 400 hours per year.<\/strong> This has helped reduce long working hours and advance work reform efforts.<\/li>\n<li><strong>We were able to make working from home more viable.<\/strong> Before switching platforms, working from home was available through the use of a VPN, but it was limited. Now, the team can access Kintone and work from anywhere in a secure environment. The effects of this change are tremendous from the point of view of business continuity.<\/li>\n<\/ol>\n<p>Kintone also helped on a cost front:<\/p>\n<ol>\n<li><strong>We didn\u2019t have to hire any outside developers or contract with any third-party partners<\/strong> for every little change to our platform.<\/li>\n<li><strong>We reduced our overall cost to one-tenth of what it was with Salesforce.<\/strong><\/li>\n<\/ol>\n<h2><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"600\" class=\"alignnone size-full wp-image-3547\" src=\"https:\/\/www.kintone.com\/us\/wp-content\/uploads\/2019\/07\/Salesforce-alternatives-Kintone-Customer-Story-Leagle.png\" alt=\"Salesforce alternatives Kintone Customer Story Leagle\" srcset=\"https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-content\/uploads\/2019\/07\/Salesforce-alternatives-Kintone-Customer-Story-Leagle.png 800w, https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-content\/uploads\/2019\/07\/Salesforce-alternatives-Kintone-Customer-Story-Leagle-300x225.png 300w, https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-content\/uploads\/2019\/07\/Salesforce-alternatives-Kintone-Customer-Story-Leagle-768x576.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/h2>\n<h2><b>The high-level ecosystem that lets outside resources be used is appreciated<\/b><\/h2>\n<p>Right now, I develop all of my Kintone apps. <strong>In the beginning, it took a few weeks to add some line items, but now I can make almost any change I want in a day or two<\/strong>.<br \/>\n<strong>As someone with no software development experience, it&#8217;s incredible how much control Kintone gives me over my own business software.<\/strong> I can do so many things myself, from linking records to customizing them for our clients.<br \/>\nThe biggest advantage to us was Kintone\u2019s versatility. Users can instantly make changes according to what their work requires, something we didn\u2019t think was possible without undergoing a lengthy and expensive process. You can create whatever you want in the platform so that you have exactly what you need. If a user isn\u2019t sure where to start when it comes to building an app or if they need to connect their process with some outside sales or marketing tool, <strong>there are a number of free templates and add-ons they can browse<\/strong>. The internal support and extensive network really gave us the big ecosystem we wanted.<br \/>\nRight now, we still use various cloud services for our work attendance management, expense calculations, workflows, and hiring management system. However, <strong>we plan to <a href=\"https:\/\/developer.kintone.io\/hc\/en-us\/articles\/212495178\" target=\"_blank\" rel=\"noopener\">build an environment that links these services to Kintone through APIs<\/a> so that Kintone can be our portal to all of these platforms (and the data on them) in the future.<\/strong><\/p>\n"}]},"_links":{"self":[{"href":"https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-json\/wp\/v2\/stories\/3544","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-json\/wp\/v2\/stories"}],"about":[{"href":"https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-json\/wp\/v2\/types\/stories"}],"wp:attachment":[{"href":"https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-json\/wp\/v2\/media?parent=3544"}],"wp:term":[{"taxonomy":"roles","embeddable":true,"href":"https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-json\/wp\/v2\/roles?post=3544"},{"taxonomy":"industries","embeddable":true,"href":"https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-json\/wp\/v2\/industries?post=3544"},{"taxonomy":"story_categories","embeddable":true,"href":"https:\/\/d2mzbk2zjjwglz.cloudfront.net\/us\/wp-json\/wp\/v2\/story_categories?post=3544"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}